Card and identity protection policyholders invited to claim

Posted at February 3, 2014 | Categories : News,Uncategorized

If you bought a card and/or identity protection policy from a bank, credit card issuer or a firm called CPP, you may receive a letter and compensation claim form, the Financial Conduct Authority (FCA) has announced.

Card and identity protection policies were often sold when customers called to register or activate a debit or credit card and the banks listed below have agreed to the compensation scheme.

Bank of Scotland Plc (part of Lloyds Banking Group)
Barclays Bank Plc
Canada Square Operations Limited (formerly Egg Banking Plc)
Capital One (Europe) Plc
Clydesdale Bank Plc (part of National Australia Group Europe)
Home Retail Group Insurance Services Limited
HSBC Bank Plc
MBNA Limited
Morgan Stanley Bank International Limited
Nationwide Building Society
Santander UK Plc
The Royal Bank of Scotland Plc
Tesco Personal Finance Plc

In addition, seven million card and identity protection policyholders will receive a letter from CPP this month and some examples of when a policy might have been mis-sold are included in the claim form, as a guide to completing it.